Last updated 5/10/24

1. Introduction

This Privacy Policy outlines how Elite Motion Coaching (“we”, “us”, “our”) collects, uses, and protects the personal information you provide to us. We are committed to ensuring that your privacy is protected. This policy is in compliance with applicable data protection regulations.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, contact information (e.g., email address, phone number), and payment details.
• Health Information: Any relevant health information voluntarily provided to us to customize training and ensure your safety during sessions.
• Usage Data: Information related to how you use our website, such as IP address, browser type, operating system, and access times.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, manage, and improve our services.
• To process payments and manage bookings.
• To communicate with you about appointments, updates, or promotional offers.
• To comply with legal and regulatory requirements.
• To tailor our training programs based on your health and fitness needs.

4. How We Protect Your Information

We are committed to ensuring that your information is secure. We implement a variety of security measures to maintain the safety of your personal information, including secure storage, encryption, and access controls.

5. Payment Processing

We use Stripe to process payments. All payment transactions are encrypted, and we do not store your credit card information. Stripe’s privacy policy governs how your payment information is handled. You can manage your payment details through this link.

6. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that help us track certain information. You may choose to disable cookies through your browser settings, though doing so may affect certain functionality of the website.

7. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers (such as payment processors) who assist us in operating our business. These third parties are required to keep your information confidential and secure.

We may also disclose your personal information if required by law or to protect our legal rights.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request to correct or update any inaccurate information.
• Deletion: You can request the deletion of your personal data, except where retention is required by law.
• Data Portability: You can request to receive your personal data in a structured, commonly used format.

To exercise these rights, please contact us at support@elitemotioncoaching.com.au.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies when visiting third-party sites.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of our website or services after changes to this policy signifies your acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• • Email: support@elitemotioncoaching.com.au
  • Phone: +61 475 260 450